Twitter to add Report Abuse feature
5 August 2013
Following recent threats of violence on Twitter, the micro-blogging platform has announced it will change its guidelines to introduce a report abuse button into every tweet.
The button, currently included in its iOS app, will be rolled out on Android and online next month. Twitter has also promised to simplify its abuse report form. The current reporting mechanism has been widely criticised for taking too much time and effort, placing the responsibility on the victim.
To complain about abuse, users had to follow the link to the Help Centre, where they had to complete a long form. Now users can report harassing messages directly from a tweet via a report abuse button.
Twitter has also pledged to work with the UK Safer Internet Centre to expand our user resources on digital citizenship and staying safe online.
The company has added additional staff to the teams that handle abuse reports, and said it is exploring new ways of using technology to improve everyone’s experience on Twitter.
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